We will allow the return of an unopened item within 14 days if you are not satisfied with your order. NextDay Cards will then offer a complete refund once we receive the returned item (excluding shipping as we are unable to refund your order's initial shipping cost).
We do our best to give an accurate item description, so we recommend you read over the product description carefully before purchasing your item(s), as we do not give refunds on the basis of you simply changing your mind.
Please allow up to 1-2 weeks for your return to be processed.
Returned items must be returned to us in their original packaging and in the condition they were received in, otherwise you will not be eligible for a refund. For items damaged or lost in return shipping, we will not be held accountable, so we recommend using an insured and trackable mail service with Australia Post.
Without actual receipt of the item(s) or evidence of returned delivery, we are unable to grant a refund.
We aim to accept all returns. All items are inspected on return. We will have to send any item(s) back to you in the unfortunate event that an item is returned to us in an unsuitable state.
For any item(s) you wish to return for a refund, please ship to Po Box 135 Oxenford QLD, 4210